For online orders using delivery, immediate bank transfer is required. Cash is not accepted for delivery option.

Account Name: Korea Cosmetics BN

BIBD A/C: 00001010079825

Baiduri A/C: 0900110499513

(Cash payment is acceptable only for pick-up in branch.)

All orders are typically packed within 3 hours. If any item requires transfer from another Branch, the process may take 1 -3 days.

Please share your Order # with the cashier when collecting your purchase.

Deliveries within the Brunei-Muara District are usually completed the next 1-2 days.

For Tutong and Belait District, deliveries will take approximately 1-3 days.

In unexpected circumstances, delays may occur, and we kindly ask for your patience and understanding.

If we don’t carry the product you’re looking for, feel free to WhatsApp us. We’ll be happy to consider it for our upcoming product range.

You may still make changes to your order as long as it has not left our store for delivery.

If you have already received your item and wish to exchange it, we accept unopened and unused products within three (3) days of receipt. All items must remain sealed in their original packaging.

Please WhatsApp us immediately to arrange the exchange.

Please place a new order and share the new Order No. with us on WhatsApp. We will combine the orders for you.

For multiple orders using delivery, the delivery fee will be merged and charged only once.

Yes. We can amend your delivery address provided that your order have not left our store for delivery.

Please WhatsApp us on the change of address immediately.

Products listed under 'Clearance' are unopened new items which may fall under any of the following:

- ​Price reduced to clear.

- Minor damages/discoloration on packaging.

- Nearing Expiry date.  The expiry date is specified under product description.

- Slight spillage during transportation.

All items are guaranteed unused and unopened.​

All our products are guaranteed authentic and original. We do not sell fake products that imitate or copy the originals.

All products also have valid approval from Brunei Ministry of Health.

We cannot guarantee all products work as advertised, as skin condition differ individually.

As with any other skincare/cosmetics products, we recommend patch testing on skin before applying.

Should you encounter any redness or allergy reaction, stop using it immediately.

Yes. Navigate to the product page, then please enter your email address at the empty field below "Notify me when this product is available".

You will receive an email when the product is back in stock.

Products which are in-stock can be purchased directly from this website.

For products which are out of stock, please enter your email address in the product page and you will be notified once the product is back in-stock.

Generally, we do not take reservations.

We will issue you a full refund within three (3) days after you have received the item.

The product must be unused/unopened and sealed in its original form.  The item shall be delivered to our retail store at your own cost, unless it is our error, for example: wrong product delivered.  We will returned the monies to you via cash or to your bank account upon receiving the product.